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Privacy Policy
How we collect, use and protect your personal information — in plain language.
How we collect, use and protect your personal information — in plain language.
Medina Of Fez (“we”, “our”) operates the website medina-of-fez.com, offering private tours, excursions, desert journeys and transfers from Fes, Morocco. This policy explains what personal data we collect, why, and how we protect it. For any privacy question, contact us at contact@medina-of-fez.com.
We collect only the information needed to plan and deliver your travel experience:
Your data is used exclusively to:
Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings at any time; the site will remain usable.
We never sell your personal data. We share it only with the partners strictly necessary to deliver your booked services (e.g. drivers, desert camps, accommodation) and only the minimum required. Payment details, when applicable, are handled by secure third-party providers.
Inquiry data is kept for up to 24 months to assist with follow-up trips, then deleted. Booking records are retained as required by Moroccan law. You may request earlier deletion at any time.
You have the right to access, correct, export or delete your personal data, and to withdraw consent for communications at any time. Email contact@medina-of-fez.com and we will respond within 30 days.
Our site links to third-party services (e.g. Tripadvisor, Google Maps, social networks). Their privacy practices are governed by their own policies.
We may update this policy from time to time. The latest version is always published on this page with its revision date.
Send us an inquiry with your dates, group size and interests — we'll reply with a personalized, confirmable proposal within 24–48 hours.